Privacy Policy

Effective Date: July 2025

We Wash Cars – Mobile Cleaners (“we”, “our”, or “us”) respects your privacy and is committed to protecting your data. This policy explains how we collect, use, store, and protect your personal information under the Protection of Personal Information Act (POPIA) and applicable data protection laws.

 1. Information We Collect
We may collect and process the following personal information:

• Full Name
• Contact details (email address, phone number)
• Residential or business address (for service location)
• Vehicle details (make, model, type)
• Booking and service preferences
• Payment and billing information

Website usage data (cookies, IP address, device info)

2. How We Use Your Information
We use your personal information to:

• Process and manage bookings
• Deliver requested services to your location
• Communicate regarding your appointments or promotions
• Improve our services and website experience
• Send marketing offers (only if you’ve opted in)
• Comply with legal and regulatory requirements

3. How We Store and Protect Your Data
We implement appropriate technical and organisational security measures to protect your personal information from:

• Unauthorised access
• Loss, misuse, or alteration
• Disclosure or destruction

All data is stored securely, and access is limited to authorised personnel only.

4. Sharing Your Information
We do not sell or rent your personal information. We may share your information with:

• Payment service providers (for secure online transactions)
• CRM and email platforms (e.g. for appointment reminders or newsletters)

Legal or regulatory authorities, if required by law
All service providers are POPIA-compliant or follow strict data handling practices.

5. Your Rights Under POPIA
You have the right to:

• Request access to your data
• Correct or update inaccurate personal data
• Object to the processing of your data
• Request the deletion of your personal information

Opt out of marketing communications

To exercise any of these rights, please contact us using the details below.

6. Cookies & Website Tracking
We use cookies to enhance your browsing experience. You can control or disable cookies in your browser settings.

7. Changes to This Policy
We may update this policy from time to time. Any changes will be reflected with a revised date at the top of this page.

8. Contact Us
If you have any questions about this Privacy Policy or how we process your data, please contact:

We Wash Cars – Mobile Cleaners
Email: hello@wewashcars.net / wewashcarsmzani@gmail.com
Phone: (+27) 72 902 6738
Address: 8 Lyndore Avenue, Kyalami Creeks, Willaway, 1684, Gauteng, RSA